Community Guidelines

TheVHomes is a community of buyers, renters, investors, and agents working toward the same goal: finding the right property. We expect respectful communication in every chat message, review, and agent profile interaction on the platform.

We have zero tolerance for hate speech, harassment, threats, or discrimination based on ethnicity, religion, gender, disability, or any other personal characteristic. Any user found engaging in such behavior will face immediate account review and potential suspension.

• Reviews must reflect a genuine experience with a property, agent, or booking
• Property information shared in chat must match what is published on the listing
• Fake reviews, review manipulation, or coordinated rating campaigns are not permitted

Sharing personal contact details in order to move a viewing, booking, or payment outside of TheVHomes is not permitted. This protects both parties: it ensures bookings are tracked, payments are secure, and disputes can be fairly resolved through our support and admin review process.

If you encounter a listing or agent that violates these guidelines, please use our reporting tools rather than confronting the other party directly:

• Report a Property at /support/report-property
• Report an Agent at /support/report-agent

Reported content is reviewed by our team. Rather than automatically deleting content the moment it is reported, high-confidence violations are queued for admin review to ensure decisions are fair and accurate. Consequences for confirmed violations range from content removal and formal warnings to temporary or permanent account suspension, depending on the severity and frequency of the behavior.